NeigborSchools
NeighborSchools is a mission-driven platform decentralizing child care by helping experienced professionals launch independent, in-home daycares — bridging supply and demand by guiding providers through complex state licensing while automatically matching parents with the best local options.
Regulatory complexity meets a non-technical audience
The product needed to balance provider-side complexity (intricate, state-specific regulatory compliance), parent-side experience (intuitive, high-confidence discovery), accessibility (a non-technical demographic), and trust (credibility in certification and matching).
Lead Product Designer
Served as Lead Product Designer, driving brand identity and the end-to-end web experience. Reimagined the onboarding journey and core dashboard architecture. Designed conversational UI patterns for complex state-specific data. Developed a visual language balancing professional trust with warmth and accessibility. Translated regulatory milestones into a clear, task-oriented interface for providers. Structured the discovery flow for automated, preference-based matching for parents. Delivered high-fidelity, dev-ready components.
Low friction on both sides of the marketplace
Replaced long-form applications with a micro-chat interface, breaking tasks into bite-sized, sequential interactions that reduced cognitive load and maintained engagement.
A personalized recommendation engine captures parent preferences and surfaces the most relevant local daycares, reducing search fatigue.
Prioritized legibility, high-contrast UI, and a supportive tone so every interaction felt like a helpful assistant.
